Our platform enable your organization to connect with your customer through social engagement, and our AI Chatbot provide both Self-service and human assisted service that will reduce cost and increase customer satisfaction.
Nowadays, the Digital Transformation of the Contact Center System represents the keys strategy in the service mind for various organizations. We specialize in an Omni channel Contact Center that consists of Voice, Multimedia, and Social Media.
We have gathered every communication channel within one piece of equipment, whether; chatting, talking, or video conference. Our system can make your communication easy and more convenient anytime, anywhere.
Our LISA (Loxley Intelligent Social Automation) can engage your customer through Social Media platform with AI Chatbot and will connect the customers to your Contact Center Platform when needed. You will have smooth control over all social media channels.