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Loxley Business Communication Department (BCD) and Loxley Business Innovation Limited (LBI) under Telecommunication Group have been official business partners of A’vaya for decades, we provide world-class A’vaya Solutions, including pure-cloud, fully-managed, on-premise “Contact Center and Social Engagement Services”. For more than 30 years, we have delivered A’vaya and A’vaya (Nortel Platform) under slogan “A’VAYA by Loxley”, and we have more than 1,000 customers.
02
Nowadays, the Digital Transformation of the Customer Engagement and Contact Center System represents the key strategies for most organizations. We specialize in Omni-channel Contact Center Solution, Customer Engagement Solution and Unified Communication Solutions.
03
Loxley Business Innovation also invests in Research and Development. In 2020, it has launched Loxley Intelligent Social Automation “LISA”, which is a social & customer engagement platform with AI machine learning capabilities to ensure customer’s satisfactory across all social channels.
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