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Loxley%20Business%20InnovationOUR PRICING

Popular Pricing Package

LISA

LISA S Package

Start at 25,000  Baht/Month

  • Annual message capacity (Bot and Agent) 1,000,000
  • Cost per excess message 0.15
  • Maximum Concurrent Processing 5 Items

    The maximum number of messages or items the system can process simultaneously. If incoming requests exceed this limit, they will be automatically queued.

  • Maximum number of users 20
  • Maximum number of topics/stories 200
  • Unlimited maximum number of channels
  • Maximum number of Brands 3
  • Sentiment Analysis
  • Automatic Learning
  • Standard API
  • Connection with Contact Center / CRM
  • Proactive Prediction (Foresight)
  • Creating Campaigns for sending specific messages to customers
  • Creating Custom Objects
  • Bot testing tools
  • Bot Monitoring
  • Creating multi-layered conversations
  • Creating multi-layered conversations based on customer Profiles
  • Creating a ready-made registration system
  • Creating a LINE Rich Menu
  • Sandbox
  • Video Call & Chat System (Add-on)
  • LINE ON Addition/Integration (Add-on)
  • LISA Adv. AI Addition/Integration (Add-on)New
Contact Sales

LISA M Package

Start at 37,500  Baht/Month

    • Annual message capacity (Bot and Agent): 3,000,000
    • Cost per excess message 0.09
    • Maximum Concurrent Processing 15 Items

      The maximum number of messages or items the system can process simultaneously. If incoming requests exceed this limit, they will be automatically queued.

    • Maximum users Unlimited
    • Maximum topics/stories Unlimited
    • Unlimited maximum channels
    • Maximum Brands 5
    • Sentiment Analysis
    • Automatic Learning
    • Standard API
    • Connection with Contact Center / CRM
    • Proactive Prediction (Foresight)
    • Creating Campaigns for sending specific messages to customers
    • Creating Custom Objects
    • Bot testing tools
    • Bot Monitoring
    • Creating multi-layered conversations
    • Creating multi-layered conversations based on customer Profiles
    • Creating a ready-made registration system
    • Creating a LINE Rich Menu
    • Sandbox
    • Video Call & Chat System (Add-on)
    • LINE ON Addition/Integration (Add-on)
    • LISA Adv. AI Addition/Integration (Add-on)New
Contact Sales

LISA L Package

Start at 50,000  Baht/Month

 
  • Annual message capacity (Bot and Agent) 6,000,000
  • Cost per excess message 0.06
  • Maximum Concurrent Processing 25 Items

    The maximum number of messages or items the system can process simultaneously. If incoming requests exceed this limit, they will be automatically queued.

  • Maximum number of users Unlimited
  • Maximum number of topics/stories Unlimited
  • Unlimited maximum number of channels
  • Maximum number of Brands 10
  • Sentiment Analysis
  • Automatic Learning
  • Standard API
  • Connection with Contact Center / CRM
  • Proactive Prediction (Foresight)
  • Creating Campaigns for sending specific messages to customers
  • Creating Custom Objects
  • Bot testing tools
  • Bot Monitoring
  • Creating multi-layered conversations
  • Creating multi-layered conversations based on customer Profiles
  • Creating a ready-made registration system
  • Creating a LINE Rich Menu
  • Sandbox
  • Video Call & Chat System (Add-on)
  • LINE ON Addition/Integration (Add-on)
  • LISA Adv. AI Addition/Integration (Add-on)New
Contact Sales

LISA
Package

LISA
Package

LISA
Package

Start at 25,000 Baht/Month
Start at 37,500 Baht/Month
Start at 50,000 Baht/Month

Annual Messaging Capacity (Bot and Agent)


1,000,000


3,000,000


6,000,000

Overage Charge per Message


0.15


0.09


0.06

Maximum Concurrent Processing

The maximum number of messages or items the system can process simultaneously. If incoming requests exceed this limit, they will be automatically queued.


5 Items


15 Items


25 Items

Maximum Users


20


Unlimited


Unlimited

Maximum Number of Cases


200


Unlimited


Unlimited

Unlimited Maximum Number of Channels










Maximum Number of Brands


3


5


10

Sentiment Analysis










Machine Learning










Standard API










Contact Center / CRM integration










Predictive Forecasting










Creating Personalized Messaging Campaigns for Customers










Creating Special Objects










Bot Test Tools










Bot Monitoring










Creating Multi-Layered Conversations










Creating Multi-turn Conversations Based on Customer Profiles










Creating a Pre-built Registration System










Creating a LINE Rich Menu










Sandbox










Video Call & Chat System


Add-on


Add-on


Add-on

LINE ON Integration


Add-on


Add-on


Add-on

LISA Adv. AI Integration New


Add-on


Add-on


Add-on

Contact Sales
Contact Sales
Contact Sales

Zendesk

Support Team

Start at 700  Baht/Month

    • Ticket Management System
    • Ticket creation form: 1 type
    • Customizable ticket data fields
    • Conditional forms (Forms that change based on conditions)
    • Create custom/specialized data outside of the standard system
    • Store customer data and conversation history
    • Customizable system operational rules
    • Supports multiple brands within a single account
    • Set up quick replies to reduce response time
    • Set up team operating hours
    • Configure SLA to track service quality
    • 1 Default Language
    • Features a Dynamic Content system that displays content according to the user's language
    • Agents with View-Only Ticket Access (Cannot respond)
    • Customizable Agent Status
    • Route tickets to agents with matching skills
    • Create internal team conversations
    • Supports quality assurance add-ons
    • Supports Human Resource Management (HRM) add-ons
Help Center
    • Advanced Help Center Customization
    • Use standard themes or design your own custom theme
    • Search within the Help Center
    • Features a forum for customers to discuss and help each other
    • Define data access rights in the Help Center
Reporting & Analytics
  • Exporting Ticket Data from Zendesk
  • Basic Dashboards and Reports, Daily Updates
  • Create custom dashboards
  • Export raw data for further analysis
  • Display real-time agent performance data
  • Pre-built dashboards
  • Customizable reports
Contact Sales

Support Professional

Start at 2,000  Baht/Month

    • Ticket Management System
    • Ticket creation form: 1 type
    • Customizable ticket data fields
    • Conditional forms (Forms that change based on conditions)
    • Create custom/specialized data outside of the standard system
    • Store customer data and conversation history
    • Customizable system operational rules
    • Supports multiple brands within a single account
    • Set up quick replies to reduce response time
    • Ability to set 1 set of operating hours
    • Configure SLA to track service quality
    • Supports 40 languages
    • Features a Dynamic Content system that displays content according to the user's language
    • Agents with View-Only Ticket Access (Cannot respond)
    • Customizable Agent Status, maximum 5 statuses
    • Route tickets to agents with matching skills
    • Create internal team conversations
    • Supports quality assurance add-ons
    • Supports Human Resource Management (HRM) add-ons
Help Center
    • Advanced Help Center Customization
    • Use standard themes or design your own custom theme
    • Search within the Help Center
    • Features a forum for customers to discuss and help each other
    • Define data access rights in the Help Center
Reporting & Analytics
  • Exporting Ticket Data from Zendesk
  • Basic Dashboards and Reports, Daily Updates
  • Create custom dashboards
  • Export raw data for further analysis
  • Display real-time agent performance data
  • Pre-built dashboards
  • Customizable reports
Contact Sales

Suite Growth

Start at 3,200  Baht/Month

    • Ticket Management System
    • Ticket creation forms: up to 300 types
    • Customizable ticket data fields
    • Conditional forms (Forms that change based on conditions)
    • Create custom/specialized data: maximum 5 items
    • Store customer data and conversation history
    • Customizable system operational rules
    • Supports up to 5 brands within a single account
    • Set up quick replies to reduce response time
    • Ability to set 1 set of operating hours
    • Configure SLA to track service quality
    • Supports 40 languages
    • Features a Dynamic Content system that displays content according to the user's language
    • Supports Light Agents: up to 50 people
    • Customizable Agent Status: maximum 5 statuses
    • Route tickets to agents with matching skills (Skill-based routing)
    • Create internal team conversations
    • Supports quality assurance add-ons
    • Supports Human Resource Management (HRM) add-ons
Help Center
      • Advanced Help Center Customization
      • Use standard themes or design your own custom theme

      • Search within the Help Center: maximum 5 items

         
      • Features a forum for customers to discuss and help each other (Community forum)
      • Define data access rights in the Help Center
Reporting & Analytics
  • Exporting Ticket Data from Zendesk
  • Basic Dashboards and Reports, Daily Updates
  • Create custom dashboards
  • Export raw data for further analysis
  • Display real-time agent performance data
  • Pre-built dashboards
  • Customizable reports
Contact Sales

Suite Professional

Start at 4,200  Baht/Month

      • Ticket Management System
      • Ticket creation forms: up to 300 types
      • Customizable ticket data fields
      • Conditional forms (Forms that change based on conditions)
      • Create custom/specialized data: maximum 30 items
      • Store customer data and conversation history
      • Customizable system operational rules
      • Supports up to 5 brands within a single account
      • Set up quick replies to reduce response time
      • Ability to set 1 set of operating hours
      • Configure SLA to track service quality
      • Supports 40 languages
      • Features a Dynamic Content system that displays content according to the user's language
      • Supports Light Agents (View-Only): up to 100 people
      • Customizable Agent Status: maximum 100 statuses
      • Route tickets to agents with matching skills (Skill-based routing)
      • Create internal team conversations
      • Supports quality assurance add-ons
      • Supports Human Resource Management (HRM) add-ons
Help Center
      • Advanced Help Center Customization
      • Use standard themes or design your own custom theme
      • Search within the Help Center: maximum 5 items
      • Features a forum for customers to discuss and help each other (Community forum)
      • Define data access rights in the Help Center
Reporting & Analytics
  • Exporting Ticket Data from Zendesk
  • Basic Dashboards and Reports, Daily Updates
  • Create custom dashboards
  • Export raw data for further analysis
  • Display real-time agent performance data
  • Pre-built dashboards (Ready-to-use dashboards)
  • Customizable reports
Contact Sales

Support
Team

Support
Professional

Suite
Growth

Suite
Professional

Start at 700 Baht/Month
Start at 2,000 Baht/Month
Start at 2,200 Baht/Month
Start at 4,200 Baht/Month

Ticket Management System













Ticket Creation Form


1 Template


1 Template


300 Templates


300 Templates

Customizable Ticket Data Fields













Dynamically Adaptive Forms








Maximum 5 Items


Maximum 30 Items

Creating Custom/Specialized Data













Storing Customer Data and Conversation History













Customizable System Rules













Supports Multiple Brands Within a Single Account








Maximum 5 Brands


Maximum 5 Brands

Configure Canned Responses to Reduce Response Time













Set Team Business Hours





1 Set


1 Set


1 Set

Set up SLA to Monitor Service Quality













Default Language


1 Language


40 Languages


40 Languages


40 Languages

Dynamic Content System Supports Content Display Based on User Language.













Agents with View-Only Ticket Access








Supports a maximum of 50 Light Agents


Supports a maximum of 100 Light Agents

Customizable Agent Status





Maximum 5 Statuses


Maximum 5 Statuses


Maximum 100 Statuses

Skill-Based Routing of Tickets













Create Internal Team Chats













Supports Quality Assurance Add-ons













Supports Personnel Management Extensions/Plugins













Help Center

Advanced Help Center Customization













Standard or Custom Theme Options













Internal Help Center Search








Maximum 5 Items


Maximum 5 Items

Features a Forum For Customers to Discuss and Help Each Other













Define Data Access Rights in the Help Center













Reporting & Analytics

Exporting Ticket Data from Zendesk













Basic Dashboards and Reports, Daily Updates













Create Custom Dashboards













Export Raw Data for Further Analysis













Display Real-Time Agent Performance Data













Pre-Built Dashboards













Customizable Reports













Contact Sales
Contact Sales
Contact Sales
Contact Sales