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Our platform enables organizations to efficiently connect various aspects of their operations with LINE's services, including direct user notifications via LINE LON (LINE Open Notification), conversations through an AI Chatbot that quickly addresses customer needs, and integration with many other LINE services.
Driven by AI, it will help elevate customer communication by enabling automatic question answering, recommending products and services, and handling complex actions such as booking, checking information, or providing personalized advice. This reduces the workload on the customer service team while creating a smooth and impressive experience for users.
Furthermore, the system supports the integration of LINE OA (Official Account), which is the primary communication channel with customers, as well as connection with the organization's CRM and ERP systems to comprehensively manage customer and business data. This solution enables organizations to fully leverage LINE's services, create impressive experiences, enhance operational efficiency, and strengthen competitive advantage in the digital age.
With the ability to integrate all systems, this solution not only helps enhance business operational capability but also strengthens customer relationships and creates a real competitive advantage.
